Terms of Service
Effective:
These Terms govern your access to and use of TenderAgent provided by TenderAgent AI(“Company”, “we”, “us”). By using the Service, you agree to these Terms.
1) Eligibility & accounts
You must be at least the age of majority where you live and have authority to bind your organization. Keep your login credentials confidential; you are responsible for activity under your account.
2) Acceptable use
- No illegal activity or violation of procurement rules.
- No reverse engineering, scraping of non-public areas, or circumvention of technical controls.
- No upload of unlawful content or third-party confidential information without authorization.
3) Your content
You retain ownership of documents you upload. You grant us a limited license to process that content solely to provide and improve the Service (e.g., parsing RFPs, generating drafts, quality assurance).
4) Intellectual property
We own the Service, including software, models, and branding. You may not use our trademarks without prior written permission. Feedback is voluntary; we may use it without restriction.
5) Third-party services & links
Certain features may depend on third parties (hosting, storage, analytics, payments). We are not responsible for their content or practices; your use may be subject to their terms.
6) Disclaimers
The Service is provided “as is” and “as available” without warranties of any kind. We do not guarantee accuracy, completeness, or legal sufficiency of generated drafts; you are responsible for final submissions and compliance.
7) Limitation of liability
To the maximum extent permitted by law, we will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenues. Our aggregate liability for all claims relating to the Service in any 12-month period is limited to the greater of (i) amounts you paid in that period or (ii) US $100.
8) Indemnity
You will indemnify and hold us harmless from claims arising from your content or your misuse of the Service.
9) Term, suspension & termination
We may suspend or terminate the Service or your access if you breach these Terms or pose risk. You may stop using the Service at any time. Sections intended to survive (e.g., IP, disclaimers, limitations) will survive.
11) Changes
We may update these Terms; the “Effective date” will change. If changes are material, we will provide reasonable notice. Continued use after changes means you accept the new Terms.
12) Contact
Questions? contact@tenderagent.africa