Privacy Notice
Effective:
This Privacy Notice explains how TenderAgent AI (“we”, “us”, “our”) collects, uses, and shares personal information when you use TenderAgent and our website.
1) Who we are & contact
Controller: TenderAgent AI, Rabat, Morocco. Contact: contact@tenderagent.africa. If applicable, Data Protection Officer: pivacy@tenderagent.africa.
2) What we collect
- Account & contact: name, email, company, role.
- Usage: pages visited, actions, device/approximate location, cookies.
- Content you provide: RFP links/PDFs and bid-related materials you upload.
- Billing: payment metadata via our processor (we don’t store card numbers).
- Support: messages, attachments.
3) Why we use it (purposes & legal bases)
- Provide the service (create accounts, crawl tenders, draft content) — contract necessity.
- Improve & secure (analytics, debugging, fraud prevention) — legitimate interests.
- Communicate (product updates, support) — contract necessity or consent where required.
- Compliance (tax, legal requests) — legal obligation.
4) Retention
We keep personal information only as long as needed for the purposes above. Uploaded documents can be deleted by you in-app or by request; backups roll off on a schedule.
5) Sharing
We share information with vendors who help us run TenderAgent (hosting, storage, analytics, email, payments). We require them to protect your data and use it only on our instructions.
- Hosting & storage (e.g., cloud infrastructure/object storage)
- Analytics/product telemetry
- Email delivery & support tooling
- Payment processing
6) International transfers
If we transfer data internationally, we use appropriate safeguards (e.g., standard contractual clauses or participation in an adequacy framework where applicable).
7) Your rights
Depending on your location, you may have rights to access, correct, delete, port, or restrict processing of your data, and to object to certain uses. You can exercise these by contacting us at contact@tenderagent.africa.
- EU/EEA/UK (GDPR): information at collection, access, rectification, erasure, restriction, portability, objection; you can complain to your supervisory authority.
- California (CCPA/CPRA): right to know, delete, correct, opt-out of sale/sharing, limit use of sensitive information, and non-discrimination.
8) Cookies & analytics
We use essential cookies for security and session management and, where permitted, analytics cookies to improve the product. You can control cookies through your browser and, where required, via our banner.
9) Children
TenderAgent is not directed to children under 13 (or the age required by local law).
10) Changes
We may update this notice from time to time. We will change the “Effective date” and, for material changes, provide additional notice.
11) Contact
Email: contact@tenderagent.africa • Address: 11100 Rabat, Morocco.